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result(s) found for 'guide to conciliation at the residential tenancies dispute service'
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This guide summarises the rights and responsibilities of rooming house residents and operators in Victoria. Operators must give residents this guide on or before the day they move in.
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Detailed information on how the new laws come into effect.
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Understanding your renting rights and responsibilities can help to avoid disputes. Try to reach an agreement before asking for help.
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See guidance and related information for operators of caravan parks and residential parks which are closing down.
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A description of Consumer Affairs Victoria's initiatives to modernise and simplify legislation, and reduce registration, licensing, compliance and dispute management costs for businesses and not-for-profits.
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Consumer Affairs Victoria (CAV) is part of the Department of Government Services. Read about our leadership and how CAV is structured.
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Information about rights and responsibilities when a product or service causes damage to other property.
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Explains what a retirement village operator is legally required to do when a complaint is received and what they should not do when handling a complaint.
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Checklists for rooming house operators
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What renters can do if they think a rent increase is too high; how renters can seek a rent reduction if services or facilities are reduced.
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